Effective Date: 06-01-2025

Welcome to Henotic Diagnostics! Our Terms and Conditions outline the rules and guidelines for using our services and accessing our website. By engaging with our diagnostic services or navigating our website, you agree to the terms stated here.

1. General Information

Henotic Diagnostics operates as a medical diagnostic imaging and healthcare center based in Kharghar, Navi Mumbai.
Address:
Second Floor, Business Park, Millennium Empire, Plot No 47, D Mart Rd, Sector 15, Kharghar, Navi Mumbai, Maharashtra 410210.
Contact Information:

2. Scope of Services

Henotic Diagnostics provides a wide range of healthcare and diagnostic services, including:

  • Radiology Services: USG abdominal scans, DEXA bone scan, PET-CT, MRI, and more.
  • Health Check-Ups: Full-body health evaluations tailored for men, women, and seniors.
  • Cardiac Care: ECG, 2D Echo, TMT, stress tests, and Holter monitoring.
  • Pregnancy Care: Obstetric ultrasounds, anomaly scans, and related maternity tests such as NIPT, STD, and ANC profiles.

3. Appointment and Service Policies

  • Booking: Patients can book appointments online, by phone, or by visiting our center.
  • Cancellations and Rescheduling: Kindly inform us at least 24 hours in advance for cancellations or rescheduling. Charges may apply for late cancellations.
  • Service Availability: All services are subject to availability. Henotic Diagnostics reserves the right to reschedule or cancel appointments due to unforeseen circumstances.

4. Medical Disclaimer

Henotic Diagnostics provides diagnostic services and health evaluations based on the latest medical standards. However:

  • No Treatment Advice: Our tests and services do not constitute medical advice or treatment. Please consult a qualified healthcare provider for medical decisions.
  • Accuracy: While we strive to ensure precise results, diagnostic outcomes may vary due to biological or technical factors.

5. Patient Responsibilities

  • Accurate Information: Patients must provide accurate personal and medical details for optimal service delivery.
  • Adherence to Guidelines: Patients are expected to follow any pre-test instructions (e.g., fasting requirements) provided by our staff.

6. Privacy Policy

Henotic Diagnostics values your privacy and safeguards your personal information. Refer to our Privacy Policy for details on data collection, storage, and use.

7. Payment Terms

  • Payment Methods: Payments can be made via cash, credit/debit cards, or online banking.
  • Billing: Patients are responsible for paying all applicable fees at the time of service unless prior arrangements are made.

8. Limitation of Liability

Henotic Diagnostics is not liable for:

  • Any delays or interruptions in service due to circumstances beyond our control.
  • Misuse of diagnostic results or services by the patient.

9. Amendments to Terms

Henotic Diagnostics reserves the right to update these Terms and Conditions at any time. Updated terms will be published on our website with the effective date mentioned.

10. Contact Us

For inquiries or concerns about these Terms and Conditions, contact us at:

Thank you for choosing Henotic Diagnostics. We are committed to delivering accessible, affordable, and quality healthcare services.

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