Effective Date: 06-01-2025
Henotic Diagnostics (“we”, “our”, or “us”) is committed to safeguarding your privacy and ensuring a secure and transparent experience when using our medical diagnostic imaging and healthcare services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, ensuring that your privacy rights are respected in compliance with applicable laws and regulations.
Company Information
Henotic Diagnostics offers an advanced Medical Diagnostic Imaging Centre and healthcare services in Kharghar, Navi Mumbai. We provide a wide range of medical services including blood tests, radiology services, full-body health check-ups, cardiac care, and pregnancy-related diagnostic services. Our mission is to deliver accessible, affordable healthcare solutions to meet the needs of our patients.
Address:
Second Floor, Business Park, Millennium Empire, Plot No 47, D Mart Rd, Sector 15, Kharghar, Navi Mumbai, Maharashtra 410210
Email:
[email protected], [email protected]
Phone Numbers:
08879327184, 09372853584
1. Information We Collect
We collect personal information that is necessary for providing our medical services. This may include:
- Personal Identification Information: Name, contact details (email, phone number), address, date of birth, gender.
- Health Information: Medical history, test results, ultrasound and imaging scans, ECG reports, diagnoses, and other healthcare-related data.
- Billing Information: Payment details, insurance information, and financial data relevant to processing services.
2. How We Use Your Information
Your personal and health information is used for the following purposes:
- Medical Services: To provide diagnostic imaging, health screenings, and other healthcare services, including appointment scheduling, processing test results, and offering patient-specific care.
- Communication: To respond to inquiries, send appointment reminders, and provide updates related to our services.
- Billing and Payments: To process payments, insurance claims, and other billing-related activities.
- Legal Compliance: To comply with regulatory and legal requirements related to healthcare services.
3. How We Protect Your Information
We employ a variety of security measures to protect your personal and health information, including:
- Data Encryption: Ensuring that all electronic health information is encrypted during transmission and storage.
- Restricted Access: Only authorized personnel have access to your personal and health data to ensure confidentiality.
- Physical Security: Our facility is equipped with physical security measures to protect against unauthorized access to your information.
4. Disclosure of Your Information
We may disclose your information under the following circumstances:
- To Healthcare Providers: We may share your health information with other healthcare providers for the purpose of facilitating your care, such as referring you to specialists or sharing test results.
- Legal and Regulatory Compliance: We may disclose your information when required by law, such as to comply with court orders or regulatory requirements.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
5. Data Retention
We retain your personal and health information for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce our agreements. Once the data is no longer needed, we will securely delete or anonymize it.
6. Patient Rights and Control
You have the right to:
- Access: Request access to your personal and health information that we have collected.
- Correction: Request correction of any inaccuracies in your personal or health information.
- Deletion: Request deletion of your personal information, subject to any legal requirements or obligations.
- Opt-out: Opt-out of receiving marketing communications at any time.
To exercise any of these rights, please contact us at [email protected] or [email protected].
7. Cookies and Tracking Technologies
We may use cookies or similar technologies to improve the user experience on our website. These technologies collect non-personally identifiable information to analyze usage patterns, enhance website functionality, and improve the overall experience.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected with an updated “Effective Date” at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests related to your privacy or the use of your personal information, please contact us at:
Email:
[email protected], [email protected]
Phone:
08879327184, 09372853584
Address:
Second Floor, Business Park, Millennium Empire, Plot No 47, D Mart Rd, Sector 15, Kharghar, Navi Mumbai, Maharashtra 410210
We are committed to maintaining the privacy and security of your personal and health information. Thank you for trusting Henotic Diagnostics for your healthcare needs.